Last updated: October 1, 2026
At BodhiPaws, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you may have regarding your personal information when you visit https://bodhipaws.com, create an account, place an order, leave a review, or otherwise interact with our website.
1. Information We Collect
Depending on how you use BodhiPaws, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Account information
- Order and purchase history
- Product preferences and selected sizes
- Reviews, comments, photos, or videos you choose to submit
- IP address
- Browser and device information
- Website usage and interaction data
We collect this information only where reasonably necessary to operate our store, fulfill orders, provide customer support, improve our website, and communicate with you.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process returns, exchanges, and refunds
- Manage your account
- Provide customer service
- Send order confirmations, tracking updates, and service-related communications
- Prevent fraud, abuse, or unauthorized transactions
- Improve our products, website, and customer experience
- Understand how visitors use BodhiPaws
- Comply with legal, tax, accounting, or regulatory obligations
Where permitted and where you have provided appropriate consent, we may also send marketing or promotional communications. You can unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.
3. Orders & Payments
When you place an order, we collect the information needed to process your purchase, including your name, contact information, billing address, shipping address, and order details.
Payments may be processed through third-party payment providers such as PayPal or other payment services made available during checkout.
Payment providers process payment information according to their own privacy and security policies. BodhiPaws generally does not receive or store your complete payment card number when payment is processed by a third-party provider.
4. Shipping & Delivery
To deliver your order, we may share necessary information such as your name, shipping address, phone number, and order details with shipping carriers, logistics providers, fulfillment partners, or other service providers involved in completing your delivery.
We only share information reasonably necessary for the applicable service.
5. Accounts
If you create a BodhiPaws account, we may store information you provide in your customer profile, including your name, email address, shipping information, and order history.
You may be able to view or update certain account information directly through your account.
Website administrators may also access account information where reasonably necessary to provide support, manage orders, prevent fraud, or maintain the website.
6. Reviews, Comments & User Content
When visitors leave reviews or comments, we may collect the information entered in the form as well as technical information such as the visitor’s IP address and browser information to help detect spam and abuse.
If you submit photos, videos, reviews, or other content, some of that information may be publicly visible on the website after approval.
Please avoid uploading images that contain embedded location data, such as EXIF GPS information, if you do not want that information to potentially be accessible to others.
7. Cookies
BodhiPaws uses cookies and similar technologies to help the website function properly and improve your experience.
Cookies may be used for purposes such as:
- Remembering items in your shopping cart
- Keeping you signed in to your account
- Remembering certain website preferences
- Supporting checkout functionality
- Helping prevent fraud and abuse
- Understanding website traffic and performance
Some cookies are necessary for the website and checkout to function correctly. Other cookies may relate to analytics, personalization, or marketing where applicable.
You may control or delete cookies through your browser settings. Disabling certain cookies may affect parts of the website, including account, cart, or checkout functionality.
8. Analytics & Website Performance
We may use analytics and website performance tools to understand how visitors interact with BodhiPaws.
These tools may collect information such as:
- Pages visited
- Approximate location based on IP address
- Device and browser type
- Referring website or traffic source
- Time spent on pages
- Website interactions
This information helps us understand website performance, improve usability, and make better decisions about our products and content.
9. Embedded Content & Third-Party Services
Some pages may include content or services provided by third parties, such as videos, payment services, social media features, analytics tools, or other embedded content.
These third parties may collect information, use cookies, or track interactions according to their own privacy policies.
BodhiPaws is not responsible for the privacy practices of independent third-party websites or services.
10. Who We Share Information With
We do not sell your personal information to advertisers.
We may share limited personal information with trusted service providers when reasonably necessary to operate BodhiPaws, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and technical service providers
- Email and customer communication providers
- Analytics and security providers
- Professional advisers or authorities where legally required
These providers may only receive the information necessary for the services they perform, subject to their own legal and contractual obligations.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and supporting orders
- Managing customer accounts
- Handling returns, refunds, and disputes
- Preventing fraud
- Maintaining business and accounting records
- Meeting legal or regulatory obligations
Some information may need to be retained for longer periods where required by law or for legitimate business record-keeping purposes.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of information you have provided
- Object to or restrict certain types of processing where applicable
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
These rights may be subject to exceptions where we are required to retain information for legal, security, accounting, fraud-prevention, or other legitimate purposes.
To make a privacy request, please contact us at:
13. Data Security
We take reasonable technical and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You are also responsible for keeping your account password confidential and for using appropriate security practices when accessing your account.
14. International Data Processing
Because BodhiPaws operates an online store and may work with service providers in different countries, personal information may be processed or stored outside your country or region.
Where required, appropriate safeguards may be used in accordance with applicable privacy laws.
15. Children’s Privacy
BodhiPaws is not intended for children to make purchases independently.
We do not knowingly collect personal information from children where parental or guardian consent is required by applicable law.
If you believe a child has provided us with personal information improperly, please contact us so we can review the matter.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.
The latest version will always be posted on this page together with the updated date shown above.
17. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
BodhiPaws Customer Care
Email: bodhipaws@163.com
Website: https://bodhipaws.com/
Thank you for trusting BodhiPaws.
